Free Delivery Note Template for Word (.docx)
A delivery note travels with the goods: the sender writes it, the person taking delivery signs it, and it records what actually arrived. It is not an invoice — an invoice asks to be paid, while a delivery note only records that goods changed hands, which is why nothing on it carries a price. This page has the Word version of our free delivery note template: all three layouts — standard, signed-for and returns — as editable .docx files, with notes on changing the table without wrecking the grid. Every download is free: no sign-up, no email, no watermark.
New to the document itself? Start with what a delivery note is.
Download the delivery note template for Word
Standard
The one-page grid: item, quantity ordered, quantity delivered, and a line for the receiver to sign.
Signed-for (2-copy)
An enlarged receipt block — printed name, signature, date, time — plus copy labels so one part stays with the customer.
With returns column
Adds a Returned / refused column and a reason line, so the paperwork matches what actually went back on the van.
Every download is free — no email, no sign-up, no watermark. The Word file also opens in Google Docs.
None of these files has a price or total column, which is deliberate — here's why. The PDF and Excel versions are on the main delivery note template page.
Editing the Word file: rows, copies and the returns column
The whole sheet is one Word table plus a signature block, so every edit is a table edit. The moves that matter:
- Add an item row. Click in the last cell of the last item row and press Tab — Word adds a matching row. Or right-click a row › Insert › Rows Below. There are no totals underneath to disturb, because a delivery note has no amounts.
- Delete an item row. Select it, right-click › Delete Rows — don't just clear the text, or the empty line prints in the middle of your list.
- Keep both quantity columns. Quantity ordered is copied from the customer's order and never changes; quantity delivered is what physically arrived. Delete either one and the sheet stops being evidence and becomes a packing list.
- Don't add a price column. If a customer insists on figures, they belong on the invoice that follows — the reasons are on the main template page.
- The signature block is its own small table — printed name, signature, date, time. In the signed-for layout it's enlarged, and the copy labels under it mark which part stays with the customer and which comes back with the driver. Edit the label text if you print three parts instead of two.
- In the returns layout, the extra Returned / refused column and the Reason for return line are ordinary cells — fill them at the door, while the driver is still standing there, not back at the office from memory.
One page is the rule: if the table spills onto a second sheet, delete unused rows. The header row repeats automatically if a long delivery genuinely needs two pages.
What goes where on the sheet
Top of the page: the delivery note number (`DN-0001` style — not the invoice number, not the order number), the delivery date, your details, and the deliver-to address, which is regularly not the billing address. Then the customer's order or PO reference — commercial customers match on it. The table itself runs: item description and product code, unit, quantity ordered, quantity delivered, to follow. Below it, the number of packages, the notes line, and the signature block: printed name, signature, date and time.
What to write in each field — and what makes the signed copy usable as evidence later — is covered field by field on the main delivery note template page.
Frequently asked questions
How do I print the two-copy version?
Print the signed-for layout twice and have the receiver sign both sheets — one stays with them, one comes back with the driver, and the copy labels on the page say which is which. The returned, signed copy is the one that matters to you: it's the sheet carrying the customer's signature.
Can I add prices to the Word file?
You can edit anything, but don't: the person signing at the door is usually not the person who agreed the price, and a priced sheet turns a goods dispute into a money dispute at the one moment nobody present can settle it. Prices belong on the invoice; the delivery note stays a record of goods and quantities.
Should I use the Word or the Excel version?
Word, if you need the signed-for or returns layouts, or want to adjust how the sheet looks — the Excel version ships as the standard grid only. Excel, if you'd rather fill a spreadsheet and keep one file per customer. The columns are identical either way.