Free Delivery Receipt Template (PDF, Word & Excel)
A delivery receipt is proof that a delivery arrived: who received it, on what date and at what time, how many items or packages, and in what condition. The receiver signs it, and the signed copy protects both sides — the deliverer can show the goods landed, the receiver can show what state they landed in. It isn't an invoice and it deliberately carries no prices; payment lives on other paperwork. Print a few blank copies — PDF, Word and Excel below — and have them ready before the truck arrives. No sign-up, no watermark.
Download the delivery receipt template
Delivery receipt template
A signed delivery record with quantities, condition and no price columns.
Every download is free — no email, no sign-up, no watermark.
The Word file also opens in Google Docs. There are no amount columns anywhere on this template — see why below.
What goes on a delivery receipt
Everything on a delivery receipt serves the signature at the bottom — the fields above it exist so that what got signed for is beyond argument.
- Receipt number and reference — your own sequence, plus the order or invoice number this delivery belongs to. The reference ties the paper trail together without putting any amounts on this page.
- Date and time of delivery — the time matters more here than on any other receipt: "delivered at 9:40 AM" is what settles "nobody was there" and "it sat outside all day".
- Delivered by — the company and the person who made the delivery. A first name and a company is enough; "the driver" is not.
- Delivery address — where the goods physically landed, which on job sites is regularly not the billing address.
- Items and quantities — what was delivered, counted: "6 boxes, tile, 24 sq ft each", "1 pallet, 40 bags concrete mix". Count before signing; the number written here is the number that was signed for.
- Number of packages, total — one line for the total count. When the line items are long, this is the field checked against the truck.
- Condition on arrival — the line the receiver fills before signing: "all good", or exactly what isn't — "1 box crushed, contents intact", "2 bags torn, refused". A refusal noted here, at the door, outranks any email sent later.
- Received by — printed name and signature — the point of the whole document. Printed name because signatures are unreadable; signature because a printed name alone commits nobody.
- There's no price column on this receipt, and that's deliberate: a delivery receipt records that goods changed hands, not what they cost. If you need the document that travels with the goods and records short deliveries against the order, that's the delivery note template — the delivery receipt is its signed-for cousin, built around the receiver's signature.
A filled-in delivery receipt, line by line
Here is a completed delivery receipt for a two-carton delivery — including the one notation that keeps the receiver's options open:
| Field | Entry |
|---|---|
| Receipt no. | DR-0209 |
| Reference | Order ORD-3348 |
| Date and time of delivery | August 5, 2026 — 11:40 am |
| Delivered by | C. Haddad, Merlon Couriers |
| Delivery address | Unit 4, 92 Calder Park Dr |
| Items | Pendant light fixture, boxed — 3; mounting kit — 3 |
| Number of packages | 2 cartons (fixtures in 1, kits in 1) |
| Condition on arrival | Outer cartons intact — contents subject to inspection |
| Received by | M. Alvarez (printed) — signature |
The date-and-time line and the condition line do the document's real work. "11:40 am" fixes when responsibility for the goods changed hands — useful the moment anyone asks whether damage happened in transit or after. And the condition entry records exactly what was checked: the cartons were intact, and the contents were not unpacked at the door. That distinction is the whole difference between signing for two sealed boxes and signing for three undamaged light fixtures.
Damage discovered after signing
What you can claim later depends heavily on what the condition line says now. If the receipt reads "contents subject to inspection" or "outer cartons intact — not unpacked," you signed for sealed boxes, not for perfect goods — a fixture found cracked that afternoon is still consistent with everything you put your name to, and carriers and suppliers commonly allow a short window for reporting concealed damage found on unpacking. If the line reads "received in good condition" with no qualifier, you are asking the other side to accept that the damage happened despite your own signed statement — a much harder conversation. Whether a late claim succeeds depends on the carrier's or supplier's terms; the notation's job is to keep the receipt from being the document that sinks it. Photograph the damage next to the packaging before you move anything, and report it against the receipt number the same day.
If you're the one making the delivery
Photograph the goods where you leave them — doorstep, dock, or counter — before driving away; a timestamped photo tied to the receipt number answers "it never arrived" before it's asked. If the receiver refuses the delivery, don't leave the goods and don't leave empty-handed on paper: note "delivery refused," the reason given, the time, and who refused it on your copy, and have your dispatcher log it against the order. A refusal documented in the moment protects the driver as much as the sender.
Frequently asked questions
What's the difference between a delivery receipt and a delivery note?
A delivery receipt is the signed proof that the delivery arrived; a delivery note travels with the goods and records what was sent against what was ordered. The note lists, the receipt confirms. On many deliveries the same piece of paper does both jobs — but when they're separate, the receipt is the one the receiver signs and the deliverer keeps.
The goods arrived damaged. What do I write before signing?
Damage goes on the Condition line before the signature goes anywhere: what's damaged, how many, and whether you're accepting or refusing those items. "1 of 6 boxes crushed — refused" written at the door is the version of events that sticks; a clean signature followed by a complaint the next day is the version that doesn't.
Why is there no price on the delivery receipt?
Prices don't belong on a delivery receipt: it records that goods changed hands, and the receiver's signature confirms exactly that — not that any amount is agreed or owed. Money lives on the invoice, and the reference line ties the two documents together. Keeping prices off also means the paper can be shown around a job site without showing what anything cost.
Is a delivery receipt the same as proof of delivery (POD)?
They do the same job at different levels of formality. "Proof of delivery" is the carrier's term — often a scan, a photo, or an e-signature in a courier's app — while a delivery receipt is the signed document itself. A signed delivery receipt is one form of proof of delivery; a tracking-page screenshot is another, weaker one, because it shows a scan event rather than a named person accepting named goods.
What should I do if a delivery is refused?
Document the refusal on the receipt rather than treating it as a non-event: who refused, when, and the stated reason ("damaged carton — refused at door, 11:40 am"). The sender needs that record to claim against the carrier or to re-ship, and the driver needs it to show the goods weren't simply not delivered. The refused goods then travel back on the same paperwork.
Is an electronic signature on a delivery receipt acceptable?
It's standard practice — courier apps have made the finger-on-screen signature the most common form there is, and businesses accept it every day. What matters more than the medium is what gets captured with it: the printed name, the date and time, and the condition notation. An e-signature with no name attached identifies nobody; that's a fields problem, not a technology problem.