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Free Delivery Receipt Template (PDF, Word & Excel)

A delivery receipt records a handover: what arrived, when and where it arrived, the quantity or package count, the condition that was visible at the time, and who received it.

It is not an invoice and this generic template has no price fields. Download the PDF to print, the Word file to edit, or the Excel file to reuse. No sign-up or watermark.

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Delivery receipt template with item, quantity, condition and signature fields
Delivery receipt template
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Download the delivery receipt template

Delivery receipt template

A handover record with quantities, visible condition and a receiver signature block.

Every download is free — no email, no sign-up, no watermark.

The Word and Excel files are editable; check the full printout after editing. This is a generic form, not a carrier-issued POD or a jurisdiction-certified tax document.

What to record on a delivery receipt

Complete the receipt while the delivery can still be checked. Record what is observable, and distinguish the condition of the outer package from contents that were not opened.

  • Receipt number and reference. Add your own sequence plus the order, shipment or invoice reference that connects this form to the rest of the record.
  • Delivery date and time. Record when the handover occurred.
  • Delivered by. Name the company and, when useful, the driver or person completing the handover.
  • Delivery address. Use the place where the goods were actually left, which may differ from the billing address.
  • Items and quantities. Describe what arrived and count the units or packages before signing.
  • Visible condition. Write what can be seen at handover. For sealed cartons, say that the outer packaging was inspected and the contents were not.
  • Receiver name and signature. Capture a readable printed name alongside the signature.
  • Exception or refusal note. Identify the affected item or package, quantity accepted or refused, visible condition and time.

Filled delivery receipt example

This fictional DR-0209 example records a two-carton handover. Its condition entry says what was actually checked: the outer cartons were intact, while the contents were not inspected at the door. It does not claim that the products inside were undamaged.

FieldEntry
Receipt no.DR-0209
ReferenceOrder ORD-3348
Date and time of deliveryAugust 5, 2026 — 11:40 am
Delivered byC. Haddad, Merlon Couriers
Delivery addressUnit 4, 92 Calder Park Dr
ItemsPendant light fixture, boxed — 3; mounting kit — 3
Number of packages2 cartons (fixtures in 1, kits in 1)
Condition on arrivalOuter cartons intact — contents subject to inspection
Received byM. Alvarez (printed) — signature

If something is damaged or refused

Before signing, write the affected item or package, visible condition, quantity accepted or refused, time, and the receiver or refuser name. Photograph the condition when useful, keep a copy of the receipt, notify the relevant supplier or carrier promptly, and check the contract or carrier terms for the required process and deadline.

A contemporaneous note makes the handover record more specific, but this template does not determine whether a later claim succeeds.

  • Copyable condition note: “DR-0210: 1 carton / 3 mounting kits accepted. 1 carton / 3 fixtures refused because the outer corner is crushed. Both cartons remained sealed; contents not inspected. Photo DR0210-01. Recorded with M. Alvarez and C. Haddad at 10:20 am.”
  • The accepted and refused quantities reconcile to all 2 cartons / 6 units presented. Do not enter 6 as the package count. If the note is too long for the form, attach a dated exception sheet carrying the same receipt and order references.
Exception recordFictional entry — separate delivery DR-0210
Reference / timeOrder ORD-3350; August 6, 2026, 10:15 am
Presented2 cartons / 6 units: 3 boxed fixtures in carton 1, 3 mounting kits in carton 2
AcceptedCarton 2: 3 mounting kits; outer carton intact, contents not inspected
RefusedCarton 1: 3 fixtures; outer carton corner crushed, sealed contents not inspected
People / recordReceiver M. Alvarez; driver C. Haddad; acknowledgement recorded at 10:20 am; photo reference DR0210-01

Complete the handover and give each party a copy

The sender can prepare the receipt number, order reference, delivery address and expected items. At handover, the receiver and delivery person check actual quantities and visible condition, record exceptions, then complete the name, date, time and signature fields appropriate to the handover. In Excel, enter the package count separately: the sum of item units is not necessarily the number of cartons.

Give the receiver a copy and return a copy to the sender with any exception sheet or photo references. Keep the receipt tied to the order and shipment record. If it is refused or partly accepted, follow the agreed supplier or carrier process; do not erase the original exception when recording a later redelivery.

What the receiver signature records

A signature records the receiver and the information written on the receipt at handover. It does not by itself check hidden contents, settle every later damage claim or replace the terms agreed with the carrier, supplier or customer.

Delivery receipt, delivery note, POD and invoice

A delivery note usually travels with the shipment and lists what was sent. A delivery receipt focuses on recording the handover and receiver acknowledgement. One document may perform both jobs, and terminology varies by business and country.

“Proof of delivery” can describe a wider carrier record such as a scan, photo or electronic acknowledgement. An invoice is the seller's payment document; this generic receipt does not replace it and deliberately contains no price fields.

Philippines: check the BIR document boundary

For Philippine tax use, check the current BIR rules and your registered documents. In the reviewed BIR Revenue Regulations No. 7-2024, a delivery receipt is listed as a supplementary document, and supplementary documents are not valid proof for a buyer's VAT input-tax claim. This generic download is not a BIR-registered principal invoice.

Where this document fits in the business paperwork

A typical goods-on-account workflow is: quote or pro forma → purchase order → work order if needed → dispatch documents → delivery receipt → invoice → payment receipt → statement. Actual timing varies: an export commercial invoice travels with the shipment, and a statement may be sent before the customer pays. Not every transaction needs every document.

  • For dispatch, choose the actual document task: packing slip for the package contents; delivery note for the goods sent; bill of lading for the relevant transport record; delivery order for a release instruction. These are not interchangeable forms.
  • Carry the relevant order, shipment and invoice references between documents. Each download remains a separate document record.
DocumentWho sends it, and whenPrices or amounts
Quote / pro formaSeller → buyer before the order or agreed advance-payment stageProposed prices; not the final invoice for this sequence
Purchase orderBuyer → seller to place the orderAgreed items, quantities and prices
Work orderCustomer or authorized coordinator → service provider to specify workScope and agreed charges where applicable
Dispatch documentsSender → recipient or carrier at dispatch; see the document choices belowDepends on the document; not a substitute for the invoice
Delivery receipt — this pageReceiver acknowledges the handover to the sender or carrierOur template records quantities and condition, without prices
Invoice / commercial invoiceSeller → buyer for the sale; commercial invoice also supports the export shipmentItem values and applicable charges
Payment receiptPayee → payer after receiving paymentAmount received and payment reference
Statement of accountSupplier → customer at an agreed cutoff to reconcile the accountRecorded invoices, payments, credits and remaining balance

Frequently asked questions

What's the difference between a delivery receipt and a delivery note?
A delivery note usually lists what travels with the shipment; a delivery receipt focuses on recording the handover and receiver acknowledgement. One document may do both jobs, and terminology varies, so use the form and process agreed with the other party.
The goods arrived damaged. What do I write before signing?
Write the affected item or package, visible condition, quantity accepted or refused, time and receiver name. If sealed contents were not inspected, say so. Keep a copy, photograph the condition when useful, and check the applicable supplier or carrier process.
Why is there no price on the delivery receipt?
This template records delivery rather than the amount charged. Put prices and payment terms on the invoice, then use the reference field to connect the two records.
Is a delivery receipt the same as proof of delivery (POD)?
A signed delivery receipt can be one part of a proof-of-delivery record. Carriers may use a wider POD process with scans, photos, timestamps or electronic acknowledgements. This download does not connect to or replace a carrier system.
What should I do if a delivery is refused?
Record who refused it, the time, affected quantity and stated reason, and keep the refusal tied to the order or shipment reference. Follow the return, redelivery or notification process agreed with the sender or carrier.
Is an electronic signature on a delivery receipt acceptable?
Use an electronic signature only when the parties and applicable rules accept that process. Capture the printed name, date and time, and the same condition details you would record on paper. This template does not validate identity or legal effect.